Intercom#
Connect Intercom with an access token. The source writes 6 base tables plus discovered data attributes under titan.intercom.
Connect Intercom#
Open Apps, choose Connect app, and select Intercom.
Enter an access token.
Review the tables, then save the source.
Watch Sync history until the first run completes.
Credentials are stored as secrets. They never become lake columns or appear in query results.
Sync behavior#
Contact, company, and conversation attributes are discovered per workspace. Intercom contacts and companies can also receive sends.
A new source syncs when you connect it and then follows its schedule. The default recurring interval is 4 hours. An interrupted run keeps its completed progress and retries safely.
Every lake table also has the system columns _synced_at and _deleted; the column reference below lists source columns only.
Table reference#
Supernova discovers this reference from the connected account. Intercom data_attributes define workspace-specific columns. Conversation parts remain a separate child table.
Open Apps → Intercom → Tables after the first discovery run to see every exact table name, column name, type, and sync selection. Dynamic fields cannot be listed truthfully before an account is connected.
Deletes and history#
Rows are merged by their source key. When the source can prove that a row was deleted, Supernova keeps the row and sets _deleted so queries can choose whether to include history. Filter current-state queries with where not _deleted.